Senior Specialist – Cloud & Infrastructure Management

• Plan and manage GCCIA’s LAN/WAN, servers, storage, virtualization, and backup systems. Implement state-of-the-art network components and automation tools to optimize scalability and reliability.
• Design and deploy cloud solutions (virtual networks, VMs, storage) to enhance scalability and cost efficiency. Implement identity management, network security, and encryption to ensure compliance with industry standards. Automate tasks, optimize cloud resources, and manage disaster recovery for high availability.
• Deploy, configure, and maintain network devices (routers, switches, firewalls, wireless access points) to ensure secure connectivity across GCCIA’s locations. Monitor network performance, troubleshoot issues, and enforce security measures to prevent unauthorized access.
• Administer servers, Active Directory, DNS, DHCP, and Group Policies while troubleshooting system performance issues. Ensure compliance with security policies through regular audits and updates.
• Develop backup strategies and cybersecurity protocols to protect against breaches and data loss. Enforce encryption, intrusion detection, and access controls in alignment with GCCIA’s security framework.
• Analyze network/system performance to identify bottlenecks and optimize resource allocation. Implement load balancing, redundancy, and high-availability solutions.
• Lead infrastructure upgrades, network assessments, and special projects. Coordinate with contractors, validate work quality, and oversee outage schedules.
• Maintain technical documentation for configurations, processes, and disaster recovery plans. Align infrastructure with DTS guidelines and industry standards (e.g., ISO certifications).
• Provide 2nd/3rd-level support for hardware, software, and network issues, including emergency response coordination. Conduct routine maintenance, firmware updates, and patch management.
• Provide technical training and manage user accounts for onboarding and access control. Resolve user issues and maintain clear communication with internal and external teams.
• Partner with stakeholders to align DTS solutions with business goals, leveraging modern technologies. Research emerging tools to improve infrastructure efficiency and reduce operational costs.

• Able to work and cooperate in a team but also able to act alone in the areas of principal responsibilities when the situation requires it.
• Independent thinking and judgment, self-motivator, and attention to detail.
• Strong in analysis and synthesis.
• Alert and strive for accuracy.
• Time management – Skilled.
• Communication –Skilled.
• Problem-solving – Skilled.
• Presentation – Skilled.
• Multitasking – Skilled.

Bachelor in Networking / Information Security / Computer Science / Computer Eng. / IT